Traditional shopping is being transformed by the concept of unmanned stores. Modern technology like computer vision, sensors, and artificial intelligence (AI) allow these stores to function without the need for a human cashier or attendant, providing a smooth, straightforward buying experience.

Unmanned stores are changing the way we think about efficiency and convenience in the retail industry, the unmanned convenience store market was valued in 2010 and is expected to reach by 2028 with a CAGR growth rate of 51.9% during the forecast period. Examples of this include automated checkout procedures and intelligent inventory management. A world where shopping and innovation coexist!

Conventional retail stores struggle with manual operations, such as the time-consuming work of checkout services for customers, resulting in inefficiencies and errors, bottlenecks in the operation, and a poor shopping experience. Additionally, the need for multiple workers to serve customers adds to labor costs. Moreover, seasonal demand changes often require additional staff, whereas automated operations could enhance efficiency and improve the overall user experience.

It's better to have one or two employees who come once a day to check the products and quickly organize the shelves and aisles. In conclusion, the challenges posed by manual operations in conventional retail stores highlight the urgent need for automation to alleviate inefficiencies and improve the overall shopping experience.

Long Checkout Queue

Step into a new era of automatic unmanned store, as we introduce our innovative solution to overcome the challenges we mentioned previously.

By transitioning to automated operations, stores can overcome the challenges mentioned above and pave the way for a more efficient and customer-focused shopping environment. The key to this solution lies in the implementation of smart systems, such as self-service kiosks, throughout the store.

Additionally, automated inventory management systems can track product levels in real time. This way, end-to-end automation ensures a rapid and error-free shopping experience, while also significantly improving operational efficiency and customer satisfaction.

The Solution Technical Diagram

Initially, customers use the self-service kiosks to quickly and easily check out, cutting down on wait times and eliminating the need for cashier assistance. The kiosks then facilitate data exchange, enabling the API to link with the smart retail backend.

By ensuring smooth information transmission from the comprehensive smart retail dashboard, this connection accelerates operations. Integration then takes place between the smart robot and the retail system, which improves efficiency.

In the last step, the smart robot setup, interacts and communicates with the UR10 Arm Robot, providing it with clear instructions to stock product shelves. The automated retail system improves the overall shopping experience and maximizes functionality through these consecutive steps.

Arm Robot With Gripper

Operational effectiveness depends on automating repetitive processes, and Universal Robots, an established robotics company with over 1,000 employees, specializes in innovative automation solutions. One of their top offerings is the medium-duty collaborative robot, UR10e, which has a 1300 mm reach and a 12.5 kg payload capacity.

This 33.5 kg Cobot transforms production processes by effectively performing repetitive tasks. You can efficiently optimize operations and future-proof your production processes with their assistance.

Self Service Kiosk

The Smart Retail Self-service solution isn't just about automation, it's a gateway to unparalleled customer delight and operational excellence. With Smart Retail, you can be at the forefront of technology advancement, reducing operations costs, ensuring quicker ROI, and enhancing the overall customer experience.

It significantly cuts down operation costs and enhances service accuracy, allowing customers to control their orders without the risk of employee mistakes. The checkout process is very simple, enabling customers to scan their orders, pay quickly, and leave the store effortlessly.

Beyond transactional ease, it strategically empowers your staff, freeing them from repetitive tasks and allowing a dedicated focus on personalized service. The kiosk is equipped with an interactive touchscreen, ensuring that users can easily browse through options, select items, and complete transactions with minimal effort, offering multiple payment options, including EMV Chip card, NFC Contactless payments, QR code payment, and mobile wallet payments... and much more. Additionally, smart retail provides customized reports for better insights into your store's performance, ensuring you can track performance and make informed decisions easily and in real-time.

Smart Robot Application

The integration of the self-service solution with the smart robot is crucial for ensuring a cohesive and efficient operation in retail settings. This integration involves a seamless connection between the self-service kiosks and the robotic system, allowing for a smooth flow of information and tasks.

Through this approach, tasks such as order processing and product manipulation are coordinated seamlessly, minimizing delays and errors. One of the key components of this integration is the communication between the self-service kiosks and the smart retail backend.

This ensures that orders placed by customers are relayed accurately to the robotic system for fulfillment. Additionally, the smart robot receives instructions from the smart retail backend, which guides it in giving tasks to the arm robot, such as restocking shelves and organizing products. By using an integrated approach, you can be sure that you'll experience a smooth transition from the first consumer contact at the kiosks to the actual product manipulation by the robotic system.

Gravity Shelves and Bins	Automatic Conveyor

Automation in unmanned stores involves more than just smart robots and self-service kiosks, it also includes dynamic shelves, conveyors, and bins. These additional accessories are essential for optimizing inventory management, cutting down on mistakes, and raising overall store profitability.

Dynamic shelves maximize space use and facilitate customer access by dynamically adjusting to suit varying items and amounts. Conveyors make it easier for products to move around the store, which speeds up the restocking procedure and reduces the need for many physical manipulations.

Dynamic bins provide adaptable storage options that facilitate effective item collection and organization. When combined, these supplementary components strengthen the fundamental automation technologies and improve the efficiency and functionality of automatic retail stores in fulfilling the changing demands in modern retail settings.